Elastix Single Page Reference

I recently setup Elastix for a client. During installation I kept track of the things they asked me how to do, and created a single sheet quick reference on using Elastix. This reference just covers the basics:

  • Dialing out
  • Transfer a call
  • Conference two calls together
  • Parking a call
  • Checking voicemail

Though that’s just how to get to voicemail, Jeff Ollie has written a fantastic manual on using Asterisk Voicemail. The goal is to push all phone and installation specific information into the Custom Properties section of OpenOffice. This will let you quickly tailor the reference to the installation. Feel free to modify and reuse, I would appreciate a copy of any template additions (Not your customer data) so that I can update this document with new and relevant information.

Practice Works refuses to start

A Dental office of mine had a problem this morning with Practice Works ( The practice management software they use). Upon starting, It would give  “Error code = 3020, op = 0″ and exit. As it turns out, Practice Works does not run properly with Fast User switching enabled. Following the instructions on disabling Fast User switching resolve the problem and Practiceworks opens right up.

File Storage for Small Offices

If you run a small office and find yourself in need of a server, often you will designate a workstation as the “server” and set everything to that. Problems with this include security (both physical and electronic), people turning off the machine accidentally,  and performance issues from someone doing their job on a system that should be helping your company operate. Dedicating a system to just being a server helps solve these problems. A dedicated server can be kept in a secure location, and because no users work on it directly, it’s not hampered by programs that require a lot of horsepower or viruses. Dedicated UPS helps ensure people do not accidentally turn it off or unplug it as well.

Openfiler provides your network with storage, while helping solve some of these issues. It does everything you need of a file server:

  • User Access Control
  • Compatibility with Windows, Apple and Linux
  • Large community of users and consultants providing expertise on installation and management
  • Graphical interface for management and maintenance
  • Support for remote access

To put Openfiler to use in your business, give us a call at (574) 933 – 1576 or email openfiler@oriontechnologysolutions.com. We serve Northern Indiana and Chicago land areas.

Money 0.5

Money 0.5 is now available. I’ve added a  location field in the footer, as well as added page/post title graphic.

GCal Sidebar 2.2

GCal Sidebar 2.2 is out. I’ve added a couple of new features contributed by users and fixed a bug.

  • Implemented “All day” idea from brady8(your patch was an old version)
  • Added patch from Ned for richsnippets support
  • Fixed bug with private calendars
  • Properly sorted required / optional configs in the widget config

Share account in google analytics

A common problem in google analytics seems to be sharing. Go to the User Manager and add a user, only to discover that they are unable to login and access the site information. There are lots of posts in google forums about this very issue. Many solutions have been offered, but they all work inconsistently and have a basis more in guessing than in fact. It turns out the User Manager in Google Analytics has an interesting bug. In the upper right hand corner, it displays the primary address tied to your google account(in my case a gmail address). This displays in all lowercase, as is common for email addresses. However, and this is important, if your gmail account was created mixed case, such as FirstnameLastname, then you need to put that into the usermanager as FirstnameLastname@gmail.com. Rather than treat the email address as case insensitive, as everything else does. Analytics treats it as case sensitive, thus causing problems for users with capitalized letters in their usernames.

GCal Sidebar 2.0

I’ve spent some time working on multi calendar support for GCal Sidebar. Please download 2.0 and give it a whirl, If all goes well I’ll make it an official release on WordPress.org. Right now though, consider it beta. everything worked in my testing, but it may not work for you. Leave comments here and I’ll resolve the issues I can.

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